IT IS VERY IMPORTANT TO US THAT YOU HAVE A PLEASANT SHOPPING EXPERIENCE, AND THAT YOU ARE COMPLETELY SATISFIED WITH YOUR BETTINA DUNCAN PURCHASE.
If for any reason you are unhappy with your purchase, we will accept a return or exchange of unused full-priced merchandise within 10 business days of the delivery date. Refunds will be credited to the original form of payment. To receive a full refund or exchange, the merchandise must be returned in the same packaging and condition in which it was received. We will not accept merchandise that has been worn or used. In such cases the merchandise will be returned to the customer. If your shipment appears to be damaged, please notify us within 3 days by emailing Maisonbettinaduncan@gmail.com Shipping and handling charges are non-refundable. All sale items are final sale and may not be returned or exchanged. This policy may also apply to various other promotional items or merchandise sold at a discounted price.
TO RETURN AN ITEM
To return merchandise, please email Maisonbettinaduncan@gmail.com with the subject heading “web returns” and follow instructions to receive a return authorization code and return form.
We're sorry, but returns will not be accepted without a return authorization code and form.
Should you have any further questions, please email Maisonbettinaduncan@gmail.com or call us at 1-424-256-2402